Welcome to Nia Open University’s Privacy Notice (“Notice”).

Nia Open University (“we”, “our”, or “us”) operates www.nia.university (the “website”). The website application is a platform built to host, manage, and deploy curriculum-relevant content to learners via smartphones and tablets, with minimal concern for internet limitations and costs.

This page informs you of our policies regarding the collection, use and disclosure of your personal data when you visit, access, browse through and/or use our website or mobile application (“platform”) and when you use any storage or transmitting device provided by us. Please read carefully, as it is important for you to understand how we intend to retain and protect the private information you provide to us. To protect your privacy, Nia Open University follows recognised international principles in accordance with global practices for user privacy and data protection.

Nia Open University values your trust and confidence. We are committed to safeguarding the privacy of your information at all times. If you have any questions about this notice or our data protection practices, kindly contact us.

Contact Details

Our full details are:

Full name of legal entity: Nia Open University Education
Email address: [Insert email address]
Postal address: [Insert address, Kenya]
Telephone number: [Insert phone number]

Consent

By accessing or using our services or products, you agree to the collection and use of information in accordance with this notice. Once you provide consent, you may change your mind and withdraw consent at any time by contacting us at [Insert email address], but please note that withdrawal of consent will not affect the lawfulness of any processing carried out before you withdraw your consent.

The Data We Collect About You

When signing up on our platform, we collect information about you. This information may include:

• Profile data, such as your name, username or alias, email address, mailing address, location, class (in school), age, and phone number;
• Financial data, such as your card information, billing address, and payment options (processed by our payment service providers);
• Technical information, such as the type of mobile device and internet browser you use, your computer IP address, pages accessed, mobile device ID or unique identifier, statistics on page views, standard web log data, still and moving images, etc.;
• Marketing data, such as user feedback; and
• Usage data, such as time spent on our application, lessons viewed, test scores, and other learning statistics.

How We Use Your Data

We will only use your personal data for the purpose for which we collected it, which may include the following:

• To register you as a new user
• To process and deliver your enrolment or services
• To manage your relationship with us
• To recommend products or services which may be of interest to you
• To help us identify and provide the type of services in which you are most interested
• To enable us create content most relevant to you and improve our services
• To make the Platform easier for you to use by not having to enter information more than once
• To manage risk or detect, prevent, and/or address fraud or illegal activities
• To send periodic emails and marketing materials related to our services

Third-Party Links

Occasionally, our platform may contain links to websites owned and operated by third parties. These third-party websites may have separate and independent privacy policies which govern the collection and processing of your personal data. We encourage you to review these privacy policies, as this notice will not apply to those websites. We therefore have no responsibility or liability for the content, activities, or privacy practices of such third-party websites.

Cookies

Our website uses cookies (small files containing a string of characters), which we place on your computer if you agree. These cookies allow us to identify your browser and distinguish you from other users of our website. This enables us to track your preferences and provide you with a personalised and smooth experience when browsing our website.

The cookies we use are analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us improve the way our website works. We do not share the information collected by cookies with third parties.

User Profiles

Every registered user has a unique personal profile. Each profile is assigned a unique personal identification number, which helps ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number (your User ID), and send this identification number to your email address with an activation link. This user ID allows you to access our platform without repeatedly entering information you have already provided.

Retention of Personal Information

We will keep your personal information for as long as necessary in accordance with the purpose for which it was collected, or for tax, accounting, regulatory, or legal purposes.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a possibility of legal proceedings relating to our relationship with you.

When personal information is no longer required, we will securely delete it or anonymise it.

Your Legal Rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to the processing of your personal data
• Request the transfer of your personal data
• Withdraw consent at any time

Some requests may attract an administrative fee where permitted by law.

Security

At Nia Open University, we implement reasonable security measures to protect the security and integrity of your personal information.

Our platform uses Secure Socket Layer (SSL/TLS) encryption to ensure the secure transmission of your personal data. However, as the internet is not completely secure, we cannot guarantee that security breaches will never occur.

You also play a role in protecting your information. Do not share your username or password with others.

Online Privacy Notice Only

This online notice applies only to information collected through our platform and not to information collected offline.

Changes to Our Privacy Policy

We reserve the right to amend or modify this Privacy Policy at any time. If changes are made, they will be posted on this page. Your continued use of our platform indicates that you accept any changes made.

If the changes are significant, we will notify you via email or through a notification on the platform.

Disclaimer

By this policy, we do not represent or warrant the condition or functionality of our platform or its suitability for use, nor do we guarantee that our service will be uninterrupted or error-free. We are not liable for risks associated with the use of our platform, including damage to your computer, software, or data caused by viruses or other harmful files transmitted via our platform.

We also do not guarantee the reliability of information contained on our platform, particularly information shared by third-party users.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Nia Open University
Email: [Insert contact email]